Variable Details:


Anandarajan, Murugan (2002), "Profiling Web Usage in the Workplace: A Behavior-Bassed Artificial Intelligence Approach", Journal of management Information Systems, 19, 243-266.



  • The extent to which there are known procedures that specify the sequence of steps to be followed.


  • To what extent IS there a defined body of knowledge that can guide you in doing your work?
  • To what extent is there a understandable sequence of steps that can be followed in doing your work?
  • To what extent can you actually rely on established procedures and practices to do your work?
  • To what extent are your tasks the same day-to-day?