Variable Details:

Source:

Compeau, Deborah R., and Christopher A. Higgins (1995), "Application of Social Cognitive Theory to Training for Computer Skills", Information Systems Research, 6, 118-143.
[Endnote]


Variable



Definition:

  • Respondents' expected ability to accomplish a task using an unfamiliar software package with different levels of assistance.


Item(s):

  • I could complete the job using the software package if there was someone giving me stop by step instructions.
  • I could complete the job using the software package if there was no one around to tell me what to do as I go.
  • I could complete the job using the software package If I had only the software manuals for reference.
  • I could complete the job using the software package if I had seen someone else using it before trying it myself.
  • I could complete the job using the software package if I could call someone for help if I got suck.
  • I could complete the job using the software package if someone else had helped me get started.
  • I could complete the job using the software package if I had a lot of time to complete the job for which the software was provided.
  • I could complete the job using the software package if I had just the built-in help facility for assistance.
  • I could complete the job using the software package if someone showed me how to do it first.


Citations:

  • Compeau, D. R., and C. A. Higgins (1991), "A Social Cognitive Theory Perspective on Individual Reactions to Computing Technology.", New York.