Variable Details:


Stewart, Kathy A., and Albert H. Segars (2002), "An Empirical Examination of the Concern for Information Privacy Instrument", Information Systems Research, 13, 36-49.



  • Consumers' concerns about whether or not companies are taking the steps and formulating the policies to minimize errors in personal data.


  • All the personal information in computer databases should be double-checked for accuracy—no matter how much this costs.
  • Companies should take more steps to make sure that the personal information in their files is accurate.
  • Companies should have better procedures to correct errors in personal information.
  • Companies should devote more time and effort to verifying the accuracy of the personal information in their databases.