Variable Details:

Source:

Karahanna, Elena, Ritu Agarwal, and Corey M. Angst (2006), "Reconceptualizing compatibility beliefs in technology acceptance research", MIS Quarterly, 30, 781-804.
[Endnote]


Variable



Definition:

  • Whether the participant reports accessing the customer relationship management system never, a few times a year, monthly, weekly, daily, or nearly all the time.


Item(s):

  • How frequently do you access the CRM system?


Citations: