Variable Details:

Source:

Parthasarathy, Madhavan, and Anol Bhattacherjee (1998), "Understanding Post-Adoption Behavior in the Context of Online Services", Information Systems Research, 9, 362-379.
[Endnote]


Variable



Definition:

  • Extraneous elements (outside the control of individual adopters) impacting adoption and post-adoption behaviors.


Item(s):

  • At the time I subscribed to this service I saw other people using books/manuals about this service.
  • At the time I subscribed to this service I found at least one book or tutorial describing how to use the service, in addition to the original start-up kit.
  • At the time I subscribed to this service I found books/software about this on-line service that made it easier and quicker to learn the commands.
  • At the time I subscribed to this service I could rely on books and/or tutorials to reduce the complexity of using the system.
  • At the time I subscribed to this service I could benefit by books/tutorials that made it easier to learn the commands.


Citations:

  • Parthasarathy, M. (1995) , "The impact of discontinuance on the subsequent adoption of an innovation: Theoretical foundation and empirical analysis.", Lincoln, NE, Unpublished Ph.D. Dissertation, University of Nebraska.