Variable Details:

Source:

Malhotra, Arvind, Omar A. El Sawy, and Sanjay Gosain (2005), "Absorptive capacity configurations in supply chains: gearing for partner-enabled market knowledge creation", MIS Quarterly, 29, 145-187.
[Endnote]


Variable



Definition:

  • Use of IT-based systems by an enterprise to store and retrieve information related to previous exchanges with its supply chain partners.


Item(s):

  • What percentage of transactional activities that took place in your previous exchanges with partner company and other similar partners are stored using information systems.
  • What percentage of performance outcomes of previous exchanges with partner company and other similar partners are stored using information systems.
  • What is your company's level of utilization of information systems to search and retrieve a required piece of information about past experiences with partner company and other similar partners.


Citations:

  • Stein, Eric W., and Vladimir Zwass (1995), "Actualizing Organizational Memory with Information Systems", Information Systems Research, 6, 85-117. [Endnote]